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Bernadette Parry
Coordinator, Client Support, eWorks
Asked a question 11 months ago

Would it be possible to have rich text utilised when Open LMS support tickets are raised? Plain text is very limiting.

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Brian WinsteadOpenLMS Team
Senior Customer Support Engineer

Bernadette,

Thank you for your feedback.  I found that Zendesk just added this functionality earlier this month.  I have now enabled the WYSIWYG editor on the Description field when submitting a new request.